The song ran through my head as I chatted with a friend about their new job. They left for more money and the new firm's good reputation internally and externally, which I confirmed via my knowledge of two members of their executive team. They also left their old firm because the management often engaged in "do what I say, not as I do," especially when it came to organization-wide compensation parity. I love Jackson Browne's version, by the way, not only because I like the way he sings it, but also how he shows appreciation for the roadies and the fans.
As usual, I was reminded of one of my best managers and mentors: Bill. If I had the choice, I would have worked for Bill the rest of my career, and here are a few reasons why:
- I was a transfer-hire from another unit of our larger corporation, and I met with Bill on the day he tendered my formal job offer, knowing that I would receive a 3% raise for the new job. Bill presented me with an offer letter outlining a 14% raise. Incredulous, I asked why. "You were underpaid and I brought you up to market. I also believe in exceeding talented new hires' expectations a bit, so they come in on a high note, ready to do a great job, " Bill replied. He had me literally at hello.
- Bill was a consummate teacher and coach: every moment spent with Bill was a learning moment. We both shared the same belief: if you stopped learning, you were dead.
- Bill championed me while holding me constantly accountable: a winning combination that serves me to this day.
- Bill continued to reward my talent, promotability and performance from both a compensation and a promotional standpoint.
- He couched the toughest feedback with a mentor's love: "I'm giving you this feedback because I believe in your talent and potential, and this is to best position you for success."
- Bill genuinely enjoyed spending time with us: he, my friend and supervisor Nicola and I would have dinner together once or twice a week, to decompress and share the week's war stories. Not only were those dinners fun, they were the equivalent of graduate-level seminars.
- He took me to all meetings at every level, right from the beginning: with the executives, the union, everyone. At first I just took notes, and quickly he pulled me into the mix as part of his team.
- His core values were resonant with mine; and he worked harder than we did.
- And instead of keeping me in position to ensure that his work got done, his goal was to get me promoted: the merit badge of a manager's / mentor's success. And he did, pushing me to a promotion at another business unit, even though I wanted to stay in my job, as a member of his team. But he was right, as usual.
What is your "stay;" and how do you stay: as a leader and as a team member?
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