The Meritocracy is Dead: Long Live the Value Proposition!

I spent a good part of the day on Saturday in a mini-retreat with my Mastermind group, Professional Women's Network.  A mixture of business owners and executives, our discussion turned to the well-worn and tiresome workplace variation on the Just World Theory:

If I work really hard, and do a great job, I'll get:
a)  The job of my dreams
b)  The promotion
c)  A larger raise than anyone else
d)  More clients / customers than I can handle
e)  All of the above
f)   Fill in the blank.

We had a lively discussion about how misleading a belief system this is from both a career and an entrepreneurial perspective.  "I've had to ask for every promotion I've ever gotten," one member remarked, and the rest of us agreed.  In my case, I have always put together a short presentation for the decision-maker on the value (money saved, money earned, etc.) that I had accomplished for the organization in the last year and would accomplish in the upcoming year, thanks to my father's sales mentoring early in my career.  Depending on the size of the metrics, I invariably get a larger raise, a promotion, or both.  The key is to ask the decision-maker for the order with the facts and figures that have and will meet / exceed the decision-maker's needs.

The If I work really hard, and do a great job, I'll get: belief system is academic in origin and even becoming outdated in that paradigm.  Instead of just teaching our 10 year-old son Noah to work hard and get good grades, he is also learning that those efforts can't happen just for their own sake or in the narrow vacuum of the student's magical thinking.  Noah is witnessing through the work of his parents (Joel and I), that the hard work and great results must first happen in the context of always meeting / exceeding customer needs:  whether the customer is one employer or the many customers of his family's business.

When there is that context - when there is clear customer agreement on exactly what hard / great work and precise, metric-based results will receive rewards / renumeration, it will be then that the workplace will truly become a marketplace (or propel us into the larger marketplace as evolving entrepreneurs) for us all to profit from the valuable products, both tangible and SME-based, that we all have to offer.

In my book, that beats getting the highest grade on a test, hands-down.

Leadership Start-Up Lessons from 5th Grade Entrepreneurs

My son Noah and his friend Frankie played at our house all afternoon on Saturday.  But it wasn't all play, as they disclosed at the end of the day.  For a good 3 hours, they hunkered over Noah's laptop and formulated the business plan for their new video game software company, to be named later.   Here's the first page of the plan, a mixture of website structure, branding (which is protected under the auspices of Deb Best Practices, in defense of our young moguls), governance structure and company values:

Frankie founded the Company-to-Be-Named-Later, so he felt that he should be the final word on all the decisions. "I started the company, why do I have to listen to Noah, or anyone else?" Frankie asked.  "I'm the boss, I make all of the decisions."  Frankie's father then coached him that collaborative leadership and decision-making was the best way to start and run a business from a values standpoint. "Or else you'll just cheese everyone off," Noah added.  Sometime during the second hour, Frankie fired Noah for not agreeing with Frankie's decisions.     Noah called Frankie on it, saying it wasn't fair.  Frankie listened to Noah's case, and hired him back.  Then they worked together on the Human Capital plan, below:

Although Noah was born 4 years after I left GE (where I started my HR career), this Human Capital grid looked eerily similar to a form that we used to prepare the Annual Human Resources review, rating the promotability and values of each employee.  Or perhaps we humans just like to sort things in 4 quadrants, and it's wired into our shared racial intelligence?

I particularly love the "Anger Issues" and "Stubborn" ratings:  ain't it the workplace truth?

Noah was rated GWT (Good With Tech), so he's been slotted into 3 jobs:  Tech Team, Video Game Development and Video Game Musical Theme Development.  "I'm getting paid half-pay for each job, because I have 2 jobs," Noah explained to me.  "Actually, I have 3 jobs, but I'm doing the music job for free."  I tried to correct him.  "But if you have 3 jobs, you should make more, not less," I explained.  Noah shook his head. "That would upset the rest of the team if I made more money than them.  I also don't want to cheese Frankie off by making more money than him, since he's the boss."  I chuckled.  At this juncture, the influence of UU Religious Education is stronger than Noah's exposure to his capitalist mother.  "Isn't rule number one at work 'Don't Cheese Off the Boss?" Noah queried.  "Not in this case," I answered.

Frankie and Noah made their presentation to the parents.  We were impressed, and made some suggestions.  "It might be interesting for the two of you to visit Vicarious Visions:  it's a local video game company started by two brothers who went to the same college as your dad, Frankie,"  I recommended.  "Yes, " Frankie's dad chimed in, "then you can sell the business and get a million dollars."  "And buy all of the parents houses in Vermont,"  I added, with a smile.  The boys looked at each and went back into Noah's room.  Noah the arbitrator came back out.  "This is a kids' company, and we don't want adults meddling," Noah informed us.  We respectfully backed down.

Apparently though, I'm part of their nascent marketing plan, as Noah is actually happy he's featured this week, and is instructing me to Tweet and Facebook this post as I'm finalizing it.

We hope they'll review their policies on excluding adults at some point, and consider hiring us.  Or at least give us stock options for giving birth to them.

Plan for Success

As I prepare to teach the opening workshop,  Leadership and Strategic Thinking, at the Rensselaer County Regional Chamber of Commerce Leadership Institute this week, I look forward to the breakthroughs that I invariably will witness from the students.

I've been teaching versions of this workshop for a number of years. And I don't just teach and facilitate strategic planning:  I believe in it and I practice it myself.  Every goal that I've written down, shared and on my own, from personal goals (e.g., giving birth to my son Noah) to career and business goals, I've achieved.

Not that the act of planning makes the path any easier:  there are always struggles and setbacks.  At times, the plan's timing is out of your control, and/or you may be paralyzed by fear, self-doubt, or worse.  However, with plan in hand, I see the rockiness of the path as a series of tests of my commitment to my created path. Particularly where no path exists, and I bush-whack through the wilderness, living the journey as Frost articulated:  it has made all the difference in my well-lived life and career.  And then I begin to understand why some of the most successful businesses of the 20th century started with just such an idea during the Great Depression.

Even more satisfying is watching the students (up-and-coming promotable leaders:  managers in larger organizations and well as entrepreneurs / business owners) solidify their plans, dreams and goals by writing them down and then mustering the courage to walk through their deceptive fear of failure to share those plans with their classmates and hopefully those key individuals outside the class who can become part of the team to implement those plans.  The act of manifesting (writing down) your goals and plans, and then sharing those goals and plans with trusted colleagues and advisors, is a powerful act indeed.

Don't underestimate the creative power of this planning process.  Once the wheels are set in motion, amazing things can and will happen to you.  Some examples from my past students are:

• Becoming a judge;
• Promotion to your dream job (FYI:  most of the time, you just need to present your proposal and ask);
• Starting your own successful business;
• Defining your own work / life balance rather than expecting your employer to do it for you;
• Getting the education / degree you've always dreamed of, but never shared with anyone.

Create your plan and write it down:  start with at least one goal.  Share it with your own Board of Directors.  Build your commitment; never, never, never, never give in.  Implement your plan.  And don't be surprised:  expect success.